FREQUENTLY ASKED QUESTIONS
PLEASE CAREFULLY READ THIS INFORMATION FROM BEGINNING TO END,
BEFORE CONTACT CREATOR OR OFFICERS GROUP! WE MADE A LIST OF
TOPICS WITH DETAILED EXPLANATION FOR ALL MOST POPULAR QUESTIONS
SENT BY OUR CUSTOMERS.
- AO "How to use" QUESTIONS
- AO PROBLEM QUESTIONS
- ADD OR REMOVE ANIMATIONS / MAKE OWN CUSTOM SET
- LIMITS OF ANIMATIONS / GOOD PREFERENCES TO WORK
- UPDATE HUD & SUPPORT / IMs TO CREATOR
- PAYMENT PROBLEMS / PAYED, BUT DIDN'T RECEIVED (DELIVERY IS FAILED)
- AO HUD WAS LOST/ RE-DELIVERY POLICE
- REFUND / EXCHANGE ITEMS
AO "How to use" QUESTIONS
1. WHAT IS AO/AO HUD/ANIMATION OVERRIDER?
An Animation Override ("AO") is a scripted Attachment which replaces standard animations (walk, jump, stand, run, etc) with animations created by someone. AO HUD - Heads up display (abbreviated HUD) is a control panel for an AO that appears only on screen.
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2. HOW CAN I USE THE HUD? HOW IT WORKS?
- Right-click the AO HUD in your inventory and select 'Wear'. It should attach itself to some point on your HUD (default is bottom right).
- The 'AO ON' button turns AO HUD on and off. Normal AO ON means on, Red means off. When AO HUD is off, it won't override your animations.
- The 'Menu' button lets you customize the behavior of your AO HUD.
- The "Options" button has system control options for use your AO.
- Two arrows can be use to change animations in play.
======MENU======
EXPRESSION - Set your avi emotions, smiles, laugh, sad, wink etc; choose a time to play your emotions 1-240 seconds cycle. One time - your emotions will be always on face your avatar.
STAND TIME - Lets you change the time between auto-cycling 'Standing' animations. 0 turns off stand auto-cycling.
NEXT POSE - Cycles to the next 'Standing' animation, or a random 'Standing' animation, based on random/sequential setting (see below). On the random setting, this may end up choosing the same 'Standing' animation that's currently playing.
HELP - Help inforamtions, F.A.Q and detailed descriptions of AO HUD.
WALKS - Set your avatar walking animations (choose the animations in menu). No walks means your avatar turn off walking animation and use default (sometimes it needs if you use shoes with walking animations inside).
SITS - Choose sit animation when your avatar is sitting on prim (objects).
GROUNDSITS - Choose groundsit animation, so that you can sit on ground and objects on ground (exp: floor).
======OPTIONS======
UPDATE - Choose this button if you would like to check new version of your AO. If update for your AO is available, you will received new AO HUD automatically from SEmotion. Just accept it, then check your Inventory (Object folder) and find new SEmotion AO Box. Drag in ground and open it, copy to your inventory and use your new AO as well.
LOAD - Load your styles, if you have one more sets, you will see all your styles there and choose that you like to use or switch between them. Also you need to load a style after you make changes to it.
SETTINGS - Displays the current settings.
RESET - Reset your HUD, you need to load new animations after you made a changes your AO.
SIT ON / OFF - Selects whether the 'Sitting' animation is played when you sit on an object. Turn this off for vehicles, poseballs, and so on.
TYPE ON/ OFF - Turn on/ off play typing animation on your avatar when you typing in chat.
RAND/SEQ - Selects whether 'Standing' animations are cycled randomly or sequentially (in the order specified in the config set).
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3. CHAT COMMANDS TO CONTROL AO
/aoreset - resets the scripts
/aonext - Cycles to the next 'Standing' animation, or a random 'Standing' animation, based on random/sequential setting (see below). On the random setting, this may end up choosing the same 'Standing' animation that's currently playing
/aooff - turns AO HUD off. Normal AO ON means on, Red means off.
/aoon - turns AO HUD on. Normal AO ON means on, Red means off.
/aositoff - Selects whether the 'Sitting' animation is played when you sit on an object. Turn this off for vehicles, poseballs etc
/aositon - Selects whether the 'Sitting' animation is played when you sit on an object. Turn this off for vehicles, poseballs etc
/aosettings - Displays the current settings
/aosits - Lets you choose a 'Sitting' animations
/aowalks - Lets you choose a 'Walking' animation
/aosit - Fast sit on ground, if you do not want or can not sit on ground you can use this option. Choose groundsits animation on your menu. (Menu - Ground sit)
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AO PROBLEM QUESTIONS
1. MY HUD IS INVISIBLE, WHAT SHOULD I DO TO SEE THE HUD?
The HUD is attached at the position that it had on their screen, but that is outside your field of view.
The solution is:
- Check out that your HUD attachment option is turned on. (View - Show HUD Attachments).
- Attach another HUD (one that you know works properly for you).
- Right-click it and select "Edit".
- Zoom out until you can see the other HUD.
- Left-click on the stray and move it back within the white rectangle marking your viewer's screen size. Note: use the arrowheads to move the HUD, clicking on the arrows' tails sometimes drops you out of edit mode.
- Close the Edit window to return to normal viewing.
Retrieved from "http://wiki.secondlife.com/wiki/Heads_up_display"
Also - Sometimes SL has a big trouble connection or other problems with database server, so it can be depends from them. Try to clear cache (Ctrl + P or Edit - Preferences, then look at Network tab) and relog.
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2. ERROR MESSAGES / HUD DOSEN'T WORKING GOOD
Yes, sometimes it happens with scripts attachment or objects. Griefers attacks, attacks from somebody who wants to play with your avi and made a bad things on you with weapon HUDs. It also can be region problem/SL problem and scripts cycle are broken then. You can resolve this problem by yourself. Select Edit on your HUD, find SL top menu TOOLS and find there RESET SCRIPTS IN SELECTION (only in Edit mode). Then it needs a little time to load again, wait and try to use your AO again.
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3. TYPING OVERRIDER /TYPING ANIMATION
Use menu Option - Type ON/OFF to turn on or off your typing animation. Also you can use another typing animation. Drag the HUD on ground. Edit it and look in Content mark. Load your new animation to Content HUD. Then you must find notecards (one or more with name of your style), open your notecards and find [ Typing ] line. Find near name of typing animation "avater_type", delete that one and write name of your animation the same. Save the notecard. Get your HUD from ground. Wear it and Load your style - use menu Optiops - Load.
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4. LARGE OR SHORT AVATAR PROBLEM
Most likely you have enough high growth, more standard parameters of a skeleton for Second Life. If you have more growth and long legs, then you more from the ground. Normal female growth 1.6-1.8 meters. It means if you have long body - 100, long legs - 100, you always have problems with groundsits animations. Also if you have a short growth, you need a special animation to use it good.
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5. SIT ON OBJECT LIKE FLOOR OR OTHER GROUND PRIMS.
If you wish to sit down on a floor (created from objects) use chat command "/aosit" (without " ") and choose the animations from
Menu - Groundsits and switch between them. If you need to stop sit on ground, just step forward and you will get up.
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6. CAN NOT LOAD NEW NOTECARD, STILL READING NOTECARD...
You HUD system loading current set therefore it's necessary and you must wait some seconds and then to use other set.
7. SWIMMING / FLY ANIMATIONS INCLUDED, BUT I DON'T KNOW HOW IT WORKS.
HUD replaces these animations automatically when you starting fly mode (Home key/long push Pg Up) or swimming (fly mode in ground water). For play swimming animations put your avatar in ground water in fly mode.
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8. I BOUGHT COMBO/ FULL SET AO, BUT WHERE IS ALL ANIMATIONS? / I ONLY CAN SEE THE ONE CURRENT SET.
Please look at Load option (button Oprions), you will see all your sets.
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9. I TURNED OFF ALL EXPRESSIONS, BUT I AM STILL SMILLING....
It only means that some animations (Casual, Model, Glamourous set) has expressions inside main animations. And you can look it on vendor, when you try out all animations. If your avatar is smilling on poser vendor, he/she will be smilling with this animation, and it can not be control from HUD. So just carefully look on animations and if you dont like smiles, do not buy it. Try animations without expressions inside.
========= ADD OR REMOVE ANIMATIONS / MAKE OWN CUSTOM SET ==========
First, you need to detach your HUD from yourself, drag it on ground and using right click menu for Edit. Look at "More" tab and then tab Content . You will see there all your hud animations and notecard styles. Choose notecard with name of set (for exp: Casual, Model, Glamourous, Infinity, Beaute, Fresh, Influential etc...) and copy to your Inventory or open it at once from HUD.
1. Find the line that matches the animation you're changing. For example, if you're adding a walk animation, find the line
## that starts with [ Walking ]
## If the notecard already has walking animations, the line will look something like this:
## [ Walking ]SexyWalk1|SexyWalk2
## 2. Type the name of the new animation at the end of this line. If the line already contains some animations, type '|' before
## typing the animation name. Once you're done, the line should look like this:
## [ Walking ]SexyWalk1|SexyWalk2|NewWalkAnim
## 3. Once you're done, save the notecard, put it back in AO inventory, and load it or reset the HUD.
The same action to remove animations from HUD, but instead of add, you need to remove one or more and do not break line of animations, it always must displays like [ Walking ]SexyWalk1|SexyWalk2|... etc. Once you're done, save the notecard, put it back in AO inventory, and load it or reset the HUD.
MAKE YOUR OWN CUSTOM SET - The same action to make your own set, copy one notecard style to your Inventory, edit it as you like (add another animations as we said above and save it. Then Load notecard in HUD Content. You will see your new set in Load option.
PLEASE DO NOT MAKE A CHANGES IF YOU DO NOT UNDERSTANDING HOW IT WORKS, TRY TO ASK YOUR FRIENDS HELP OR EXPLAIN YOU ABOUT IT.
=========== LIMITS OF ANIMATIONS / GOOD PREFERENCES TO WORK ==============
You can specify multiple animations for Stands, Walks, Sits, and GroundSits.
Multiple animations on any other line are invalid. You can have up to 12 animations each for Walks, Sits and GroundSits. There is no hard limit on the number of stands, but adding too many stands will make the script run out of memory and crash, so be careful.
Other problems can depends of your connection to Second Life or SL/Region connection problem (Use Lag Meter to see it, Top SL menu - Help).
VERSION 3.2 OR HIGH WILL BE OPTIMIZED FOR MONO SYSTEM AND YOU WILL HAVE MORE AND MORE POSSIBILITY TO LOAD A LOT OF ANIMATIONS.
============= UPDATE HUD & SUPPORT / IMs TO CREATOR =================
1. UPDATE IS AUTOMATICALLY AND ALWAYS FOR FREE.
All customers who have our SEmotion group will get a message each time it needs updating that they must check out new updates.
When you got message about release new version, please choose this button if you would like to check new version of your AO. If update for your AO is available, you will received new AO HUD automatically from SEmotion. Just accept it, then check your Inventory (Object folder) and find new SEmotion AO Box. Drag in ground and open it, copy to your inventory and use your new AO as well. We always recommend to use latest version of AO, it was tested a lot of times before you received it.
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2. SUPPOR / CUSTOMERS QUESTIONS
We always try to resolve your problems with AO, but sometimes we need a time to answer on all question notecards. So, please understand this, sometimes we need not more 3 days to answer. Please read Help, before asking all store questions.
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3. IMs are always capped, please contact only via notecard. Contact to Creator only if you did not find your question in Help information or if your problem needs to be resolved by Creator.
For example: Lost HUD; Error problem with HUD (if it doesn't resolved with this Help); Payment & delivery problems. If you see that Creator is online, probably she is working now, so please understand if she doesn't respond right away or if she can't chat just for fun! Also, please do not send friendly request to the creator or group officers just for meeting new people and chatting.
====== PAYMENT PROBLEMS / PAYED, BUT DIDN'T RECEIVED (DELIVERY IS FAILED)======
1. Please check your currect status, if you sed Busy mode. you will auto-deny and you do not receive your items.
2. Sometimes it happens with SL, payments does not accepted or time out of payment, purchase can not be continue. Try it again or wait when SL will be works good. Also you can check out the status of grid SL work to see if it has serious problems. All vendors works good, so please do not IM to creator if SL has payments problem. She can not resolve Second Life problem.
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2. Delivery items / receive items has the same problem smetimes. So, if your purchase didn't delivered to you at once, please contact to the creator via notecard (better). Do not forget to copy your trasaction number + detail. You will receive a copy of your purchase.
PLEASE CHECK OUT YOU INVENTORY VIA SEARCH "SEMOTION" BEFORE CONTACT CREATOR.
AO HUD WAS LOST/ RE-DELIVERY POLICE
We have all our transaction history of all times. So, do not try to cheat us. We always check out all your purchases. Thank you for understanding.
If your AO is missing from your inventory and do not returned after your clear cache/relog, please contact to the creator via notecard. You will received copy of your AO HUD.
REFUND / EXCHANGE ITEMS
NO REFUND, NO EXCHANGE. If you close currently your account and will starting new, we don't send copy of AO to your new avi. Many alt avatars has the same AO.
If you bought AO and then understand that you want another AO set , we don't send money back to you, because all items are no transfer and when you want to buy, you must look and try before buy something. All permissions shows on vendors. All animations has on poser-vendor.
Thank you for choosing us! :D
Have a good time!
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